Mark the words of the greatest Portuguese footballer Marco Silva, “It is impossible to be a winner without maturity and consistency.” Dwayne Johnson has also said, “Success isn’t always about greatness. It’s about consistency.”
I am also repeating the famous lines of Benjamin Disraeli, “The secret of success is constancy of purpose.” What similarity did you notice between these people and their lines? They all are “legends,” and they all prioritize the word “consistency.” Is it a coincidence or the biggest secret we have ignored for ages?
The benefits of consistency can be experienced in every field, and including business and marketing. Let’s explore the power of consistency to amplify your message and impact.
According to Forbes, “Branding is the key to differentiating yourself from the competition, but if you don’t build your brand promise, brand equity and consistently live up to it, your branding efforts are pointless.” This is how important consistency is for your brand.
Suppose you go to Starbucks and order a drink. Your drink didn’t satisfy you on the first day. I’m sure this experience will piss you off, and you’ll visit Starbucks less often. That’s because Starbucks didn’t keep up the consistency in its brand message. How many times are you ready to tolerate inconsistency in a brand before switching to another alternative? That’s the importance of maintaining consistency. Let’s explore the effectiveness of consistency for a brand.
Repeated appearances create a sense of trust among people. When they trust you, they will definitely trust your words and each and every message conveyed by your services. Consistency is influential; when the frequency of your appearance is higher than other similar companies, they find you more authentic.
You become influential & impactful in their lives. Your loyal customers will spread the word about your business, amplifying your marketing. When people get to know about your brand from your loyal customers, you have real-life marketing funnels that speak of your brand and the positive results you create.
“The real demonstration of our brand purpose is not through fancy words — written or spoken, but through our actions and choices, ” says Holly Kellums. But how will people take action and choose your brand? People will choose you only when they receive consistency of purpose and action in every interaction.
Once you start delivering awesome products and services, your clients will love your products and will choose them over every other alternative. They will take action by spreading their experience to their acquaintances, who in turn recognize your brand. But, besides putting effort into consistency, you need to start putting extra effort into thinking something out of the box. In order to serve your community, you regularly bring innovative & relevant services to them when they need them. You must know your clients intimately & serve them accordingly, to be an amplified, impactful brand. To recap, you need to maintain your brand consistency in order to amplify your impact for your customers.
When people see various forms of your content, they start imagining themselves on a journey with you. Let’s understand this with an example. When you think about products like toothpaste, the only brand that appears first in your mind is ‘Colgate.’ The same is for iPhone for smartphones and Coca-Cola for soft drinks. These brands appear before us so consistently that they acquire a permanent place in our conscious and subconscious minds.
When your brand appears consistently before your targeted audience, they start building an emotional connection with it, ultimately amplifying your presence. And it is very simple business psychology.
Consistency provides stability to your brand. If you are at the top of a business, and if you fail to maintain that position for long, then people will lose faith in you. With consistency, you can hold the title or position for longer. Take the example of the iPhone. Apple consistently brings new updates, removing their bugs and putting their utmost effort into maintaining the position & being of service to their community.
At the same time, powerful smartphone brands like Blackberry and Sony are also present, but they are very inconsistent with their audience. They hardly show any audience interaction, and it is too long for them to develop an update. In short, consistency helps you build stability which amplifies your presence amongst your competitors.
“Consistency is key to the sustainability of any brand.” Each time your content appears before the audience, it leaves a psychological effect and a memory imprint. Consistency levels, or the ‘frequency’ of consistency is different for everyone. At least in the beginning stages. My suggestion is to find a rhythmic place to start & be consistent, whether that is 2 days a week, 5 days a week or 3 times a day. Find your consistent rhythm and then align it to the needs of your audience and communities. That is the secret of growth through consistency.